Workplace Conflict Resolution Essentials For Dummies

Description

Managing employees and encouraging them to work together toward a common goal is an essential skill that all leaders should possess. Workplace Conflict Resolution Essentials For Dummies provides the tools and advice you need to restore peace, train your colleagues to get along better with others, prevent conflicts from ever starting, and maintain better productivity while boosting morale. Encourage collaboration and develop a successful workplace environment by: * Becoming a successful business manager as you discover how to address conflicts, resolve disputes and restore peace and productivity to the workplace * Finding a solution and exploring positive means for resolving conflicts (rather than resorting to arguments, surrendering, running away, filing a complaint, etc) * Working through the problems within your team to help make the workplace the positive environment it should be Workplace Conflict Resolution Essentials For Dummies is your crucial reference guide to help develop the key negotiation and mediation skills you need to create a harmonious and productive workplace, and get the best results from your team.

Author description

Vivian Scott is a Certified Mediator in private practice and volunteers at the Dispute Resolution Center of Snohomish & Island Counties. She is a member of the Washington Mediation Association.